Cookie Policy

🍪 What This Policy Covers

This Cookie Policy explains how Health Mentor AI Ltd ("we", "us", or "our") uses cookies and similar tracking technologies on our website and mobile application. We believe in transparency, so this policy details exactly what cookies we use, why we use them, and how you can control them.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferred language or login status.

Types of Cookies by Duration

Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

2. Cookies We Use

We use two categories of cookies on our website: Essential Cookies and Optional Cookies.

✅ Essential Cookies (Always Active)

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Specific Essential Cookies:

cookieConsent
Purpose: Stores your cookie consent choice
Duration: 1 year
Type: First-party, Persistent
Firebase Session Cookies
Purpose: Authentication and session management
Duration: Session
Type: First-party, Session
Security Tokens
Purpose: Protect against cross-site request forgery (CSRF) attacks
Duration: Session
Type: First-party, Session

📊 Optional Cookies (Require Consent)

These cookies help us understand how visitors interact with our website. We only use these cookies if you accept them through our cookie banner.

Analytics Cookies:

Google Analytics (_ga, _gid, _gat)
Purpose: Track visitor behavior, page views, and website performance
Duration: _ga: 2 years, _gid: 24 hours, _gat: 1 minute
Type: Third-party, Persistent
Provider: Google LLC
Privacy Policy: https://policies.google.com/privacy
anonymousId
Purpose: Remembers your visits so we can see how returning visitors use the site (only set if you accept analytics cookies)
Duration: 1 year
Type: First-party, Persistent
Note: Stored in localStorage, not a traditional cookie

3. Why We Use Cookies

Essential Functions

• Remember your cookie consent choice
• Maintain your login session
• Ensure security and prevent fraud
• Enable core website functionality

Analytics & Improvement

• Understand how you use our website
• Identify which features are popular
• Improve website performance
• Optimize user experience

4. How We Get Your Consent

Cookie Banner

When you first visit our website, you'll see a cookie banner at the bottom of your screen. This banner explains our cookie use and gives you these options:

• Accept All: Allows all cookies, including optional analytics cookies
• Preferences: Opens detailed settings where you can choose which optional cookies to allow
• Reject Optional: Only allows essential cookies (found in Preferences)

📈 Cookie-Free Visit Counting (No Consent Needed)

To know how many people visit the site, every page sends us a small, anonymous count of the visit: the page viewed, the page or site that sent you here (including any campaign tag in the link), how long the page was open, how far you scrolled and which of our buttons you clicked. Your device type, operating system and browser are worked out from the information every browser sends automatically, and your approximate country and city from your IP address.

This uses no cookies and stores nothing on your device. Your IP address is used only at the moment of the visit and is never stored. To count unique visitors per day we combine it with your browser details and a random value that changes every day and is deleted the next day, so visits cannot be linked across days or traced back to you. Only totals are kept. Our legal basis is our legitimate interest in understanding how our website is used.

You can opt out at any time by visiting any page with ?notrack=1 at the end of the address (for example healthmentorai.app/?notrack=1). Browsers that send a Global Privacy Control or Do Not Track signal are never counted.

⚠️ Important: No Tracking Cookies Before Consent

We do not track your behavior with analytics cookies until you accept them. Google Analytics is only loaded after you click "Accept All" or enable analytics cookies in Preferences. Essential cookies are placed immediately as they're required for the website to function.

5. How to Control Cookies

Through Our Website

You can change your cookie preferences at any time by:

Clearing your browser cookies (this will reset your choice and show the banner again)
Using your browser's privacy settings to block cookies
Contacting us at info@healthmentorai.app for assistance

Through Your Browser

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Cookies and site permissions → Cookies and site data

⚠️ Note on Blocking Cookies

If you block or delete essential cookies, some parts of our website may not function properly. You may not be able to sign up for the waitlist, and your preferences may not be saved.

6. Third-Party Cookies

We use Google Analytics, which is a third-party service that may set its own cookies. We have configured Google Analytics to:

Anonymize IP addresses
Not share data with other Google services
Respect Do Not Track (DNT) browser settings where possible

You can opt-out of Google Analytics by:

Installing the Google Analytics Opt-out Browser Add-on
Rejecting optional cookies through our cookie banner

7. Mobile App Tracking

Our mobile application will use similar tracking technologies through:

Firebase Analytics: To understand app usage and performance
HealthKit/Health Connect: Only with your explicit permission in device settings
Device IDs: For authentication and crash reporting

You can control mobile app tracking through your device settings:

iOS

Settings → Privacy & Security → Tracking → Health Mentor AI

Android

Settings → Privacy → Ads → Delete advertising ID

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you through our website or by email
Request fresh consent if required by law

9. Contact Us

📧 Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us at info@healthmentorai.app

For full company details and other contact information, please see our Privacy Policy.

Cookie Preferences